Your Privacy Matters at appjili

1. Introduction

This Privacy Policy ("Policy") describes how appjili ("appjili," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("Player," "User," or "you") who access or use the appjili website at https://appjili.net and all associated services, games, and features (collectively, the "Platform").

appjili is committed to protecting the privacy of all players, particularly those based in the Philippines. This Policy is designed to comply with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

By registering an account or using the appjili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Personal Data We Collect

appjili collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

appjili does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable law.

3. How We Collect Your Data

appjili collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Data collected automatically when you use the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device information, IP address, and browsing behavior on the Platform.
• Third-Party Sources: Data received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, fraud prevention partners, and regulatory authorities where permitted by law.
• KYC and Verification Providers: Data obtained through third-party identity verification services used to confirm your identity and age in compliance with Philippine gaming regulations.

4. How We Use Your Personal Data

appjili uses the personal data we collect for the following purposes:

• To create, manage, and maintain your appjili player account.
• To verify your identity and age in compliance with Philippine gaming regulations and anti-money laundering (AML) requirements.
• To process deposits and withdrawals through your chosen payment method, including GCash, PayMaya, and Philippine bank transfers.
• To provide customer support and respond to your inquiries, complaints, and feedback.
• To send you transactional communications, including account notifications, deposit confirmations, and withdrawal updates.
• To send you promotional communications about appjili offers and bonuses, where you have consented to receive such communications.
• To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct.
• To comply with our legal and regulatory obligations, including reporting to PAGCOR and other relevant Philippine authorities.
• To improve the appjili Platform, develop new features, and conduct internal analytics and research.
• To enforce our Terms & Conditions and other applicable policies.
• To administer responsible gaming tools, including deposit limits, self-exclusion, and cool-down periods.

5. Legal Basis for Processing

appjili processes your personal data on the following legal grounds under the Data Privacy Act of 2012 and applicable regulations:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to perform our obligations under the contract established by our Terms & Conditions, including account management and payment processing.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and PAGCOR reporting obligations.
• Legitimate Interests: Where processing is necessary for appjili's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

6. Data Sharing & Disclosure

appjili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Pay Maya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by appjili to confirm player identities in compliance with Philippine gaming regulations.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law or regulation.
• Fraud Prevention Partners: Third-party fraud detection and prevention service providers who assist appjili in identifying and mitigating fraudulent activity on the Platform.
• IT and Infrastructure Providers: Cloud hosting, data storage, and technical service providers who process data on appjili's behalf under strict data processing agreements that prohibit unauthorized use of your data.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors where disclosure is necessary for legal proceedings, compliance audits, or the protection of appjili's legal rights.

All third parties with whom appjili shares personal data are required to maintain appropriate security measures and to process your data only for the specified purpose and in accordance with applicable Philippine data protection law.

In the event of a merger, acquisition, or sale of all or part of appjili's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Cookies & Tracking Technologies

appjili uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as your preferred language, display settings, and game history, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, including which pages are visited most frequently and how long sessions last. This data helps appjili improve the Platform experience.
• Performance Cookies: Used to monitor Platform performance, identify technical errors, and ensure the Platform loads quickly and reliably on Philippine mobile networks and devices.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the appjili Platform. appjili does not use cookies to track your activity on third-party websites unrelated to the Platform.

8. Data Retention

appjili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC and Identity Documents: Retained for the duration of your account and for five (5) years following account closure or the completion of the relevant transaction.
• Support Communications: Retained for up to three (3) years from the date of the communication, or longer if relevant to an ongoing dispute or legal proceeding.
• Technical and Usage Data: Retained for up to twelve (12) months, after which it is anonymized or deleted.

When personal data is no longer required, appjili will securely delete or anonymize it in accordance with our internal data disposal procedures.

9. Data Security

appjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the appjili Platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal and financial data is stored on secure, access-controlled servers. Sensitive data such as payment information is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized appjili personnel and service providers who require it to perform their duties. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: appjili supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: appjili conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the Platform.
• Fraud Monitoring: Automated systems continuously monitor the Platform for suspicious activity, unusual login patterns, and potential security threats.

While appjili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying appjili immediately if you suspect unauthorized access to your account.

10. Your Data Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino players have the following rights with respect to their personal data held by appjili:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data appjili holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by appjili. You may update certain account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to appjili's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may opt out of marketing communications through your account settings or by contacting support.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the appjili support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

The appjili Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. appjili does not knowingly collect personal data from individuals under the age of 21.

If appjili discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe that your child has provided personal data to appjili, please contact our support team immediately so that we can take prompt action.

12. Third-Party Links

The appjili Platform may contain references to third-party services, such as payment processors and identity verification providers, which operate under their own privacy policies. appjili is not responsible for the privacy practices or content of any third-party services.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the appjili Platform, particularly your chosen payment provider such as GCash or PayMaya.

13. Updates to This Privacy Policy

appjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, appjili will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how appjili protects your personal data. Your continued use of the Platform following the posting of an updated Policy constitutes your acceptance of the revised terms.

14. Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by appjili, please contact our support team. Our Data Privacy Officer (DPO) oversees all data protection matters and is available to assist you.

You may reach the appjili support team via the live chat feature on the Platform or by email. Our support email address is:

For concerns related to your data rights under the Data Privacy Act of 2012, you may also contact the National Privacy Commission (NPC) of the Philippines directly through their official government channels.

For responsible gaming concerns, please visit our Responsible Gaming page. For general platform information, visit our About Us page or the FAQ section.